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Ability to link KPIs to CSFs

If you can link your KPIs to your CSFs you can give your CSFs a measurable health status that can drive a more quantitative approach for those who want that direct relationship

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 3 2019
  • Approved for future release
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    Matt Heggelund commented
    24 May 18:10

    Andrea Gibbs today in the application you can link a KPI to a CSF but like you said the KPI does not impact the CSF health.  I would consider this a defect based on how the user thinks it would impact health by allowing them to link the KPI to a CSF.  This will be escalated to the development team with a hope of getting it resolved in the next couple of releases.  You will receive a follow up notification when the fix has been released.  Please let us know if you have any further questions.